University of
ConnecticutFrequently Asked Questions
General Questions
- What are the system requirements for this upgrade?
- Does this upgrade cost anything?
- Can I run this upgrade from home?
- How do I share files between Macintosh Office 2004 and Windows Office versions?
Windows
- How do I save Office 2007 files so thay they may be opened with older versions of Office?
- How do I open a file created in Office 2007 within an older version of Office?
- What happened to my Office Shortcut toolbar?
- Why does my Adobe Acrobat PDFMaker not work with Office 2003?
- Will I be able to keep my current MS Office settings?
- What if I have a Firewall installed?
- Is Publisher and Front Page included in this installation?
- What if I am prompted for the Office 2000 disk 1 or 2?
- What if I am prompted for the Office XP CD?
- Why am I being asked to convert my Access Databases?
- Can I use Firefox to run this update program?
- How do I enable automatic updates for Microsoft Office 2003/2007?
Macintosh
- How do I enable automatic updates for Macintosh Office 2004?
- How do I share files between Macintosh Office 2004 and Windows Office versions?
- Are my Macintosh Office files compatable?
What are the requirements for this Office upgrade?
Office 2007
Computer and processor 500 megahertz (MHz) processor or higher Memory 512 megabyte (MB) RAM or higher Hard disk 1.5 gigabyte (GB) Drive CD-ROM or DVD drive Display 1024x768 or higher resolution monitor Operating system Microsoft Windows XP with Service Pack (SP) 2 or Vista Office 2003
Computer and processor 233 megahertz (MHz) processor or higher Memory 256 megabyte (MB) RAM or higher1 Hard disk 400 MB Drive CD-ROM or DVD drive Display A Super VGA monitor with at least 800x600 resolution and 256 colors is required. Operating system Microsoft Windows 2000 Service Pack 3 (SP3), Microsoft XP or later version (SP1 or SP2) and Microsoft Vista. Macintosh Office 2004
Computer and processor Mac OS X-compatible processor that is a model G3 or higher. Memory 256 MB of RAM. Hard disk 570 MB of available hard-disk space for installing Office by using the Office Setup Assistant (recommended); 610 MB for installing Office by dragging the Microsoft Office 2004 folder to your hard disk. The hard disk should be in Mac OS Extended (HFS+) format, the default format for Mac OS X. Drive CD-ROM drive. Display A Super VGA monitor with at least 800x600 resolution and 256 colors is required. Operating system Mac OS X version 10.2.8 or later.
Does this upgrade cost anything?
This upgrade is at no cost to your department. UConn has purchased the Microsoft Campus Plan (in addition to the Select Agreement) allowing departments and schools to upgrade their staff, lab and classroom computers.
Can I run this upgrade from home?
- This upgrade will not work from home, even if connecting to the UCONN network via VPN
- This upgrade is for faculty and staff, university owned, computers only. To upgrade or install Office 2003 on a University owned computer located at your home office, please acquire a CD from the Software License Group.
- For personally owned computers, you may purchase Office 2003 through the Home Use Windows Campus Agreement. ($15).
How do I share files between Macintosh Office 2004 and Windows Office versions?
What is cross-platform compatibility? In this context, it means that Office documents (including worksheets and presentations) that you create on your Mac can be opened and edited by someone using Office for Windows, and vice versa. For more information click here.
How do I save Office 2007 files so thay they may be opened with older versions of Office?
- Check a workbook for compatibility with earlier versions of Excel
- Create a document to be used by previous versions of Word
- Determine whether a PowerPoint 2007 presentation is compatible with earlier versions of PowerPoint
How do I open a file created in Office 2007 within an older version of Office?
If you are the one who is opening a Word 2007, PowerPoint 2007, or Excel 2007 file with an earlier version of Office, you can download the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats, which will allow you to open the file.
- Open a PowerPoint 2007 presentation in an earlier version of PowerPoint
- Open a Word 2007 document in an earlier version of Word
- Open an Office Excel 2007 workbook in an earlier version of Excel
What happened to my Office Shortcut toolbar?
If you are installing Office 2003 and didn't previously have a version of Office installed, the Office Shortcut Bar is not available. The Office toolbar is not part of Microsoft Office 2003 or 2007. However, you can use the Start menu in Microsoft Windows XP to start an Office program or to open a file or a folder. Additionally, you can use the Quick Launch bar in Windows XP or in Microsoft Windows 2000 to start an Office program or to open a file or a folder.
If your upgrading to Office 2003, you can use the Office Shortcut Bar from your previous Office installation with Office 2003. To use the old Office Shortcut Bar with Office 2003, follow these steps:
1. Right-click an empty area on the Office Shortcut Bar, and then click Customize.
2. Click the Buttons tab, and then click the Add File button.
3. In the Add File dialog box, locate the Office11 folder, and double-click the Office program that you want to add to the Office Shortcut Bar.
4. Repeat steps 2 through 3 until you have added all the Office programs that you want to add to the Office Shortcut Bar, and then click OK.
More information can be found at Microsoft's website.
Why does my Adobe Acrobat PDFMaker not work with Office 2003?
You may receive this error message when you use a Microsoft Office 2003 program with the Adobe PDFMaker add-in installed.
This problem occurs because of an incompatibility with the PDFMaker.dot file, the PDFMaker.xla file, or the PDFMaker.ppa add-in that is included and installed with Adobe Acrobat 6.0 or earlier. Adobe does not support running version 6.0 or earlier of the PDFMaker templates with Office 2003.
If you have Adobe Acrobat 6.0 you can update to 6.0.1 or newer to correct this issue, click here to download the update patch.
Unfortunately there is no update for versions of Adobe Acrobat older than 6.0.
For compatibility between the PDFMaker add-in and Microsoft Office 2003 programs, you need to obtain Adobe Acrobat 6.0.1 or newer. For more information about Adobe Acrobat 6.0, visit the Adobe Acrobat family Web site.
Will I be able to keep my current MS Office settings?
The installation of Office will retain your settings in Word, Excel, Power Point, and all of your Outlook calendar appointments, contacts, and email. Programming on MS Access databases may need to be changed in order to provide the same functionality as Office XP Access databases.
What if I have a Firewall installed?
The Windows XP, SP2 Firewall will NOT interfere with this upgrade. However, any other firewall that you may have installed (Zonealarm, etc.) might prevent this upgrade from running, so it is recommended that the Windows Firewall be used.
Is Publisher and Front Page included in this installation?
Publisher is now included in the MS Office 2003/2007 suite of products. However, Front Page 2003/2007 has been unbundled from the Office suite and is now offered as a separate product by Microsoft. If you have an installation of Front Page XP, the new Office install will leave that software in place.
What if I am prompted for the Office 2000 disk 1 or 2?
If you are prompted for the Office 2000 disk 1 or 2 during the upgrade, type the following into the "Use Feature From:" box. Then click OK to continue...
For Disk 1:
- \\ftp.uconn.edu\msoffice\o2kd1
For Disk 2:
- \\ftp.uconn.edu\msoffice\o2kd2
What if I am prompted for the Office XP CD?
If you are prompted for the Office XP CD during the upgrade, or at any point ever, type the following into the "Use Feature From:" box. Then click OK to continue...
- \\ftp.uconn.edu\msoffice\oxp
Why am I being asked to convert my Access Databases?
Access 2003 may need to convert databases created with a previous version of Microsoft Access. Please see the following links for more information...
Can I use Firefox to run this upgrade program?
- Firefox may be used to run the office update program.
- The "msoffice.bat" file must be download and run locally on your computer as it cannot be opened directly from the web as in Internet Explorer.
- If this is an issue, please use Internet Explorer to run the update program. For further assistance please view the help presentation.
How do I enable automatic updates for Microsoft Office 2003/2007?
- Microsoft Windows online updates will scan you local computer to determine the critical patches needed to update Windows. This "Windows Update" feature can be updated to "Microsoft Update" which will allow for Microsoft Office critical updates to be downloaded and installed as well.
- To run this upgrade, go to Microsoft's update site and upgrade to "Microsoft Updates".
- For more information, please use the FAQ link on Microsoft's update page.
How do I enable automatic updates for Macintosh Office 2004?
- For Office 2004, the update software is Microsoft AutoUpdate which is installed in /Applications folder if you installed Office 2004. It is recommended you set this to check at least "weekly".
How do I share files between Macintosh Office 2004 and Windows Office versions?
What is cross-platform compatibility? In this context, it means that Office documents (including worksheets and presentations) that you create on your Mac can be opened and edited by someone using Office for Windows, and vice versa. For more information click here.
Are my Macintosh documents compatable? Check for it.
With the new Compatibility Report feature in Microsoft Office, you can check documents that you create in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint for compatibility with other versions of Office programs to ensure that your documents look the way you want when they are opened. Click here for more detailed information.
Updated: 10/12/2007